Computer Xpresshome
repairs
Computer Systems Business Solutions
Epson Express CentreGeniune Epson Inks
SupportContact Us

Opening Hours

Monday - Friday

9am to 1pm and 2pm to 5pm

Open Saturdays by Appointment

Quick Links

  Printer Repairs

  Virus Removal

  Data Recovery

  Computer Upgrades

  Laptops

  Web Design Services

  Computer Repairs

  Home Visits

Wireless Networking

Fair Deal Policy

  • £25 minimum charge on all workshop repairs
  • £25 fixed charge on all Epson printer repairs with No Fix No Fee
  • All other work by no obligation quotation
  • No nasty surprises and no nasty bills!

 



WSupport Services

We offer a wide range of support services based either in the workshop or on site in the Taunton and surrounding areas.

We also offer free lifetime email and telephone support for all purchasers of our computer systems. Wherever possible we will attempt to diagnose and solve problems remotely. Failing that we can offer either workshop repair or a visit to your home or premises.

Workshop Repair

We offer a fast but efficient workshop repair service. All costs are calcuated individually according the parts required (if any) and the labour costs involved. We have a minimum charge of £25 which covers the initial inspection. This will be incorporated into the total price if it exceeds this amount.

Often a simple repair or fix can be covered under the minimum charge meaning youj don't pay any more!

Wireless Networks

We offer a full set up service for wireless networks including router set up and connecting computers wired or wirelessly. We offer a full range of wireless equipment and we can advise on wireless security.

Typically a standard wireless network will take from 1 - 2 hours to set up and instal. Standard hourly on site rates of £34.99 (inc. VAT) apply.

For more enquiries or to make a booking contact us here

On Site Service

Some computer problems need to be investigated on site. Broadband problems are a particular example of this because your broadband account can only be accesses on your telephone line.

And in some instances you may prefer us to visit you rather than you visit us. Businesses for instance as well as the disabled or infirm. We can arrange home visits - often at weekends or weekday evenings. Our rates are very competitive and once we have an idea of the problem we will always give an indication of the likely cost.

Examples of home visits are:

  • Wireless Networking Installations or problems
  • Broadband problems
  • Printer or other peripheral problems.
  • Installation of new systems
  • Networking Problems.

Our onsite rates are £39.99per hour. Typically an on site visit will last between one and two hours. More serious problems are usually returned to the workshop.

Collect and Return Repair and Upgrade Service

Let us sort your computer without even bring it into us!

Remote access has revolutionised support by allowing an engineer to connect into your computer via the Internet. This can be really useful for diagnosing and fixing some problems - printers for instance.

We use an industry leader product to enable remote access which is extremely secure. Access is only granted by sending the customer an email with a weblink. This generates a user ID and a one off password. Once the session is finished the password expires so you can be certain that no one can get into your computer at other times.

You can see what we are doing on your computer at all times and usually we will talk through what we are doing by phone at the same time.

Currently this service is free of charge for customers who have bought systems or had work carried out by us.